Congratulations to Lynda Gale at The Fat Frog in Market Street who has been awarded a 4 stars Certificate of Excellence by Trip Advisor. If you haven’t come across this before, Trip Advisor is an American travel website company providing reviews of travel-related content. It also includes interactive travel forums. Your customers get the chance to post pictures and reviews of their visit to your shop or the service you’ve provided. Results are aggregated to show what the top attractions are in every area. TA currently has 4,852 reviews of hotels, cafes and other attractions in our area – and it doesn’t stop at cafes and hotels either. Download a guide to Managing your Online Reputation or have a look at Trip Advisor to see how they can support your business.